7cc Privacy Policy

7cc operates a trusted and reliable online betting and casino platform for players in Bangladesh. We recognise that your personal information is highly sensitive, and ensuring its protection is our ethical and legal responsibility.

This privacy policy applies when you: visit the 7cc.cam website, register an account, use our gaming services, carry out transactions, or contact our customer support.

2.1 Information You Provide

Information you voluntarily provide to us includes:

• Full name, date of birth and nationality
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket account numbers)
• Banking information required for processing transactions
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and operating system information
• Pages you visit and time spent on them
• Referral URLs and navigation patterns
• Gaming activity logs (bets, wins, transaction history)
• Session duration according to Bangladesh Standard Time (BST, UTC+6)

2.3 Cookies and Similar Technologies

We use cookies, web beacons and similar tracking technologies. These help improve your user experience, maintain login sessions and ensure the functionality of our services. You can manage cookies from your browser settings, although this may limit some services.

3.1 Primary Purposes

7cc uses your personal information for the following purposes:

• To complete your account registration and identity verification process
• To process financial transactions including deposits and withdrawals
• To provide customer support and resolve technical issues
• To comply with applicable laws and regulations
• To prevent fraud and money laundering (AML)
• To enforce responsible gaming policies

3.2 Service Improvement and Communication

We may also use your information for:

• Improving the quality of our platform and services
• Sending notifications about promotional offers and bonuses (with your consent)
• Communicating important account-related information
• Analysing user behaviour to deliver a personalised experience
• Supporting the development of new games and features

4.1 We Do Not Sell Your Information

7cc never sells, rents or transfers your personal information to third parties for commercial purposes. Protecting your privacy is a core part of our responsibility.

4.2 Limited Third-Party Disclosure

We may disclose your information only in the following circumstances:

• Payment processors: Information required to complete transactions via bKash, Nagad and Rocket
• Game providers: For operating games on platforms of providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi and PG Soft
• Identity verification services: Authorised organisations for the KYC (Know Your Customer) process
• Legal obligations: In response to a court order or a lawful request from a government authority
• Fraud prevention: Where necessary for investigating fraudulent activity

4.3 Third-Party Security Standards

We only work with third parties that meet our data protection standards. All partners are contractually bound to keep your data confidential and to use it only for specified purposes.

5.1 Technical Security

7cc uses industry-standard security measures to protect your personal information:

• SSL Encryption (TLS 1.3): All data transfers are conducted over encrypted channels
• Two-Factor Authentication (2FA): An additional layer of protection for your account
• Firewall and Intrusion Detection: Active monitoring to prevent unauthorised access
• Regular Security Audits: Periodic reviews to identify and address vulnerabilities
• Data Encryption: Stored sensitive information is kept in encrypted form

5.2 Administrative Security

Among our staff, only authorised individuals have access to your personal information, and only for specific professional needs. All staff operate under strict confidentiality agreements and receive regular training on data protection.

6.1 Active Accounts

We retain your personal information for the entire period your account remains active. This is essential for providing our services, maintaining your gaming history and delivering customer support.

6.2 After Account Closure

After your account is closed, we may retain certain information for a defined period. This is because of: compliance with applicable laws, resolution of ongoing disputes, fraud prevention and maintenance of financial records. At the end of the defined period, we securely delete or anonymise your information.

8.1 Age Verification

7cc provides services only to those aged 21 and above. We verify age during the registration process and do not knowingly collect or store any information from minors. If we become aware that a minor's information is in our system, we will delete it immediately and close the associated account.

9.1 Updates and Changes

7cc reserves the right to update this privacy policy from time to time. In the case of any significant changes, we will notify you by email or by a notice on the platform. Continued use of our services after a change indicates your acceptance of the updated policy.

9.2 Effective Date

This policy is effective from the "Last Updated" date shown at the top of this policy. Previous versions are available on request from our support team.